How do I place an order? After browsing the products, add the products you like to the shopping cart and check out. On the checkout page, follow the prompts to fill in the relevant information and complete the payment.
Can I modify or cancel my order? Before the order is shipped, you can modify or cancel the order by contacting our customer service. Once the order has been shipped, it cannot be changed or cancelled, but you can go through the return process.
How do I track my order? When your order is shipped, we will send the tracking number and logistics information by email, which you can use to track the order status in real time.
What is the return and refund policy? If you are not satisfied with the product you purchased, you can request a return or refund within 30 days after receiving the product. Please refer to our Refund Policy for details.
Do you provide international shipping services? Yes, we provide international shipping services. Shipping costs and delivery times may vary depending on the destination. Please check the relevant information during checkout.
What are the payment methods? We accept a variety of payment methods, including credit cards, debit cards and online payment platforms. The payment process is securely encrypted to ensure your information is protected.
How do I contact our customer service? If you have any questions or need help, please email us at beautiful@zephyrlogies.com or call us at +1 479 412 5287.
Where can I find more information about the product? Each product page has a detailed description, size information and customer reviews. If you need more information, please feel free to contact our customer service team.
Can I change the delivery address after placing an order? Before the order is shipped, you can contact us to modify the delivery address. After the order is shipped, we will not be able to change the address.
How do I use a coupon code? Enter your coupon code on the checkout page and click “Apply” to apply the corresponding discount. Please ensure that the coupon code is valid and meets the conditions for use.
