Thank you for shopping at zephyrlogies.com. We are committed to ensuring that you are satisfied with your purchase. If you are not satisfied with your order, we provide a fair refund and return policy to protect your rights.
Refund conditions Return time: You can apply for a return or refund within 30 days after receiving the product. Product condition: The returned product must be kept new, unused and well packaged, with all original tags and accessories attached. Non-returnable products: Certain productsare not returnable or refundable.
Refund process Return application: Please submit a return request through our customer service email [please insert email address], attach the order number and reason for return. Return confirmation: After we confirm your request, we will provide the return address and detailed return instructions. Return mailing: The return postage is borne by the buyer unless the product has quality problems or the wrong product is sent. Refund Processing: We will process your refund within [please insert number of days] business days after we receive and inspect the returned merchandise. Refunds will be made to your original payment method. III. Refund Amount Full Refund: If the returned merchandise meets our return conditions, you will receive a full refund. Partial Refund: If the merchandise is damaged, missing parts, or does not meet the return conditions when it is returned, we will make a partial refund based on the actual situation. Shipping Fees Are Not Refundable: Unless there is a quality problem with the merchandise or the wrong merchandise is shipped, the original order shipping fee will not be refunded. IV. Order Cancellation Order Modification or Cancellation: If you need to cancel or modify your order before it is shipped, please contact us as soon as possible. Orders that have been shipped cannot be canceled, but can be processed through the normal return process. V. Other Notes Return Address: Do not send the item back to the shipping address without confirmation. We will provide the correct return address by email. Processing Time: The entire process of return and refund may take 30 business days, please be patient. VI. Contact Us If you have any questions or need help, please contact us via the following methods:
Email: beautiful@zephyrlogies.com Address: 9471 SW VIEW TER TIGARD OR 97224 Tel: +1 479 412 5287
